Frequently Asked Questions

What installation services does Zabatt offer?

Zabatt offers in-house installation services ranging from basic turn-key residential installations to design-builds with permitting. Our services also include engineering, bonding, sizing, fire-rated equipment, paralleling, and more. Our portfolio boasts hundreds of projects, including: municipal, wastewater, fire, police, schools, utilities, commercial, industrial, banks, warehouses, homes, high-rise buildings, multi-story applications, data centers, medical & hospital/ACHA compliant, pharmaceutical, and military. 

Is Zabatt a licensed contractor?

Yes! Zabatt Power Systems is a certified building contractor in Florida and a certified electrical contractor in Florida, Georgia, North Carolina, and South Carolina.

What brands does Zabatt carry?

We specialize in Cummins, Generac, HiPower and Aksa for new generators and transfer switches. We also represent Asco, Eaton, Thomson, and many others.

What brands does Zabatt service?

Zabatt services all major brands.

How do I contact Zabatt for an emergency?

Zabatt’s certified technicians are available 24/7 and can be reached by calling 1-800-366-1323

Where is Zabatt located?

Zabatt has been headquartered in Jacksonville, Florida since 1977. We also have offices in Orlando, Tampa and South Florida. Zabatt has over 70 full-time technicians spread throughout the state and southeast. This allows us to provide excellent response times for critical power applications.

How can I place an order?

At Zabatt, customer service is personal. This allows us to learn the needs of each individual customer. Superior customer service, combined with the evolving nature of generator parts, equipment needs and availability, Zabatt does not offer online purchasing. To place an order, simply call us at 1-800-366-1323 or fill out our contact form. Be sure to give us a brief description of what you need along with the best way to contact you. Our customer service team will get back to you right away.

Can Zabatt recommend options for remote monitoring?
Some manufactures offer their own factory options, like Cummins and Generac. We recommend Zabatt’s own One-Link. It works with all equipment, regardless of brand. One-Link can operate on wifi, Ethernet or cellular (recommended), provides text and email alerts, and comes with free access to our software. Check out www.zabattonelink.com.
Can Zabatt help with generator sizing?

Of course! Our experienced sales team regularly help design and size emergency backup systems in a wide range of applications. The applications range from homeowners to engineers working on critical facilities. We are happy to evaluate your application and provide sizing reports and specifications for your project.

I have an emergency and need a rental generator ASAP!

Zabatt’s certified technicians and service team are available 24/7. Give us a call at 1-800-366-1323 for all your rental needs!

What is the best maintenance plan?

Maintenance plans are not a “one size fits all” application. There are a few factors that can affect service costs such as location, generator size, fluid capacity, current condition, etc. It’s best to have a qualified Zabatt representative look over your equipment. This allows us to customize your maintenance plan needs based on your application. We may recommend a one-time service to recondition your generator, or possibly parts such as air filters or batteries that fall outside a standard contract. Otherwise, we can provide options that best fit your requirements, such as annual, semi-annual, quarterly, fuel/fluid analysis, fuel treatment, load banking, and even 24/7 remote monitoring. Zabatt provides FDEP and AHCA testing as well, all at competitive rates.